Have you ever wondered why it is called “email”, and not “e-telephone” or “e-speaking”? It is an electronic substitute for mail – but not an effective substitute for all communications. We are now realizing the inefficiencies (and outright dangers) of email.

But why wait any longer? Claude's dynamic email exposés will have you thinking twice before hitting that “send” button. In his presentation, he challenges the email lover to pick up the phone – to even reach out and touch someone. With humor and example, Claude will define and defend email's strengths, while stripping bare its weaknesses. Be ready for bettercommunications@claude's.way.